INOMAX® (nitric oxide) gas, for inhalation and Coronavirus (COVID-19) Preparation FAQs
Frequently Asked Questions (FAQs) for Customers (as of January 20, 2021)
Is Mallinckrodt experiencing operational interruptions due to COVID-19?
No. There is currently no impact to our logistics or supply chain as a result of COVID-19.
Does Mallinckrodt have a disaster preparedness/pandemic readiness program?
Yes. Mallinckrodt has a documented preparedness plan that guides our response to natural disasters and other crisis situations. We rely on close communication with our customers. We are monitoring the impact of COVID-19, and responding with appropriate inventory and supplies to meet patient and customer demand during this current situation.
How is Mallinckrodt supporting current demand for medical equipment in light of COVID-19?
Currently, Mallinckrodt maintains a sufficient number of INOmax DSIR® Plus devices for the delivery of inhaled nitric oxide (iNO) and has teams across the country working to maximize availability and striving to meet expected demand. Mallinckrodt continues to monitor its inventory levels and customer demands.
How much equipment will Mallinckrodt have available to support customers if COVID-19 becomes more widespread?
In addition to continuing to monitor inventory levels and customer demands, Mallinckrodt has scaled the in-house manufacturing of both the drug and device to increase available inventory levels and support as needed. If you wish to discuss your inventory needs at any time, you can speak to your Mallinckrodt Customer Care Specialist at (877) 566-9466.
How are you ensuring your staff are taking precautions against the spread of COVID-19?
- Across our operations, we are focused on adhering to the rigorous, documented guidelines that we have in place to minimize infection risk.
- All members of our staff adhere to workplace standards and wear the appropriate personal protective equipment (PPE) when managing equipment.
- Mallinckrodt service center staff are trained on disinfection procedures.
As a customer, do I need to take additional steps to clean my INOmax DSIR® Plus Delivery System?
We ask that you use cleaning procedures listed in the operations manual and your institution’s current cleaning policy.
If you have any additional questions about our preparedness and response plans related to COVID-19, please contact Mallinckrodt Customer Care at (877) 566-9466.